BILLING
Streamline bill payments throughout the entire journey
Make it easier for customers to pay their bills on-time and securely with automated bill payment reminders
Partnering with Industry Leaders
Receive more payments, more often by transforming your bill payment experience.
Automated bill payment campaigns
Transform large volumes of recurring bills into user-friendly, personalised payment experiences, in a matter of seconds. Or send a one-off invoice based on your custom triggered events, all with the same API request.
Offer flexible payment options
Enable customers preferred payment methods with your existing payment gateway, as well as the ability to pay now or set up a payment plan.
Engage across channels
Decide when, how and with what content to engage your customers across multiple channels including SMS, Email, QR code or Social.
Optimise with data insights
From transaction visibility to consumer payment behaviour insights, Glider’s reporting console and APIs help organisations improve their bill payment experiences.
“We have seen a significant increase in bills paid, a huge reduction in calls into our contact centre and improved NPS.”
– Customer Billing and Experience,
Australian Water Utility
53% of bill payers admit to paying bills late. Read the latest billing insights in our Decoding Australian Bill Payment Trends report.
Use our API to create payment reminder campaigns either manually or with triggered events
END TO END PLATFORM
Glider’s range of capabilities
Agent Assisted Payments
Collect payments seamlessly over the phone or via webchat
Automated Payment Reminders
Set up and run payment campaigns tailored to your business requirements
Self-Service Payments
AI-powered chatbot enabling customers to make payments 24/7
Save Payment Method
Enable customers to save their preferred method for future payments
Payment Plans
Flexible payment options; customisable dates, amounts and frequency
Payment Methods
Range of payment methods: Credit & Debit cards, Apple & Google Pay, PayPal, PayTo
Analytics & Insights
Get real-time reporting on user behaviours and payment patterns
Integrations
Platform agnostic across payment gateways and other business systems
Glider has improved NPS and led to a reduction of inbound call volumes about payment reminders, from around 10% to less than 3%.
Highly configurable and easy to embed in your tech stack
Payment methods
Offer your customers their preferred payment methods. Glider works with all major payment gateways, making it easy to improve your customer billing experiences.
Trusted and secure
Built on Amazon Web Services’ global infrastructure and PCI compliant, Glider enables you to securely request and collect payments from your customers across multiple channels and multiple markets.
Integration ready
Our enterprise grade SaaS platform is available through purpose-built web applications and APIs and can be easily deployed to support the payment communication needs of businesses in any industry.