COLLECTIONS
Enhance your collections strategy
Improve payment conversion with our automated reminder campaigns and flexible payment options.
Partnering with Industry Leaders
Transform your collections management through process automation and leveraging AI.
Automated campaigns
Transform large volumes of overdue payments into user-friendly, personalised payment experiences. Or send one-off requests based on custom triggers, all with the same API request.
Offer flexible payment plans
With Glider you can present the customer with the option to pay their overdue bill in full now or to pay over time using flexible instalment arrangements.
Improve PCI compliance
Makes every call PCI-DSS compliant by reducing the scope for your call recording, phone system and agents. Your credit and collections teams can manage secure payments via phone and webchat.
Optimise with data insights
From transaction visibility to consumer payment behaviour insights, Glider’s reporting console and APIs help organisations improve their collection experiences.
“Glider helps our customers self-serve, reducing collection calls and allowing our staff to focus on more complex accounts.”
– Managing Director, Collections Agency
53% of bill payers admit to paying bills late. Read the latest billing insights in our Decoding Australian Bill Payment Trends report.
Use our API to create payment campaigns either manually or with triggered events
END TO END PLATFORM
Glider’s range of capabilities
Agent Assisted Payments
Collect payments seamlessly over the phone or via webchat
Automated Payment Reminders
Set up and run payment campaigns tailored to your business requirements
Self-Service Payments
AI-powered chatbot enabling customers to make payments 24/7
Save Payment Method
Enable customers to save their preferred method for future payments
Payment Plans
Flexible payment options; customisable dates, amounts and frequency
Payment Methods
Range of payment methods: Credit & Debit cards, Apple & Google Pay, PayPal, PayTo
Analytics & Insights
Get real-time reporting on user behaviours and payment patterns
Integrations
Platform agnostic across payment gateways and other business systems
During the first four months of implementing the campaigns, more than 2,000 Payment Plans were established, with a total value of over AUD $8m.
Highly configurable and easy to embed in your tech stack
Payment methods
Offer your customers their preferred payment methods. Glider works with all major payment gateways, making it easy to improve your customer billing experiences.
Trusted and secure
Built on Amazon Web Services’ global infrastructure and PCI compliant, Glider enables you to securely request and collect payments from your customers across multiple channels and multiple markets.
Integration ready
Our enterprise grade SaaS platform is available through purpose-built web applications and APIs and can be easily deployed to support the payment communication needs of businesses in any industry.