Turn billing into a high-conversion payment journey
From onboarding to late-stage recovery, one connected payment experience.
Payment Reminder
Your bill is ready to pay
Every customer takes a different path to paid.
Glider connects the channels and systems you already run, so the journey adapts to each customer, not the other way around
Channels
Ways to pay
Across the payment lifecycle
No rip and replace
Glider enhances the systems you already run. It doesn't replace them.
It connects via API across billing, CRM, ERP, contact centre, and payment gateway platforms. No rebuild required.
Where Glider fits in your journey
Replace manual follow-up, fragmented channel tools, and expensive contact centre load with automated payment journeys that work. Integrate into your billing and collections workflows in days, not months.
Collect payments faster
Send personalised payment requests across SMS, email, QR and more. Automatically triggered or on demand. Customers pay on their first interaction.
- Instant SMS/email delivery
- Preferred payment methods
- Real-time confirmation
Reduce overdue bills
Automated payment reminders keep customers on track and reduce your overdue book, without manual follow-up from your team.
- Automated reminder sequences
- Multi-channel delivery
- Flexible payment options at every stage
Flexible payment plans
Give customers the option to pay in full or set up flexible instalments, improving recovery rates while maintaining positive relationships.
- Flexible plan terms
- Automated instalments
- Self-service management
From bill sent to paid, one connected experience
An example of how a customer moves through a payment journey. Glider connects billing, communication, and payment into a single flow, with flexible options at every step.
1. Request sent
Payment Request SMS
Instant delivery
Hi Sarah, your water bill of $142.50 is due on March 15.
Pay now: pay.business.com/abc123
2. Customer pays
Payment Checkout
Mobile-optimised
Amount Due
$142.50
3. Flexible if needed
Payment Plans
Flexible options
Split your $142.50 payment:
Pay by Bank with PayTo
Enable real-time bank payments that reduce payment costs, improve conversion, and give customers a simpler way to pay directly from their bank account.
Traditional card payments
- Higher processing costs
- Payment failures
- Manual reconciliation
PayTo bank payments
- Lower payment costs
- Real-time confirmation
- Better customer experience
Customer
Receives payment link
Pay-by-Bank
Direct bank payment via PayTo
Instant Confirmation
Real-time settlement
Works with your existing payment stack
Glider integrates with existing card gateways and payment processors while enabling modern Pay-by-Bank experiences with PayTo.
Gateway-agnostic card payments
Integrate with any existing card gateway or payment processor. No need to replace your current infrastructure.
Native PayTo support
First-party support for real-time PayTo bank payments in Australia, built directly into the platform.
Unified payment journeys
Orchestrate bank payments, card payments, messaging, and customer journeys through a single API layer.
Supported payment methods
How organisations improve payments with Glider
Real outcomes from businesses transforming their payment operations.
One API call, end-to-end payments
Integrate once. Glider handles channels, checkout, payment methods, and follow-up.
Trigger via API
Call the Glider API from any system to create a payment request across SMS, email, or webchat.
Customer Pays
Glider renders a mobile-optimized checkout supporting cards, PayTo, digital wallets, and direct debit.
Flexible Options
Payment plans, partial payments, and scheduling—all configurable via API parameters.
Webhooks & Follow-up
Receive real-time webhooks on payment events. Automated reminders run until paid.
| 1 | { |
| 2 | "customer_id": "cust_8x2k", |
| 3 | "amount": 12750, |
| 4 | "currency": "AUD", |
| 5 | "channels": ["sms", "email"], |
| 6 | "due_date": "2025-04-15" |
| 7 | } |
Developer-friendly by design
A single API call creates a payment request, delivers it across channels, and handles the checkout, so your team can focus on building, not plumbing.
Explore the APIDeploy the way that works for your team
Whether you want to use Glider's dashboard, embed it into your existing systems, or build fully custom workflows via API, the platform adapts to how your team operates.
Use the Glider Dashboard
Manage payment requests, reporting, and payment journeys immediately using Glider's built-in interface.
Embed into Existing Tools
Integrate Glider into billing systems, CRMs, or internal tools using our APIs and SDKs.
Build Custom Experiences
Create completely bespoke payment workflows and customer journeys using the full Glider API platform.
Infrastructure that connects payment journeys
Glider sits between your customer channels, payment processors, real-time bank payments like PayTo, and enterprise billing systems, connected through a single API layer.
Billing
Send reminders, collect payments
Collections
Automated overdue outreach
Contact centre
Agents take payments securely
In-person
QR and link-based on-site
"We've seen a significant increase in bills paid, a huge reduction in calls into our contact centre and improved NPS."
— Customer Billing and Experience, Australian Water Utility
Ready to give your customers a better way to pay?
Talk to us about how Glider fits into your billing and collections environment and what better payment outcomes look like for your team.